Key Chain

1. Hassle-free returns within 10 days..
2. Refunds are processed to the original payment method.
3. Issues with defective, incorrect, or damaged products must be reported within 24 hours of delivery.
4. A reverse shipment fee of Rs 150 is charged, which will be deducted from the refund.

For more details on our Return / Exchange Policies, please click here․

To place a Return / Exchange Request, click here.

Q: What is the material of the product?
A: The product is made of genuine leather, ensuring durability and a high-quality product.

Q: Is this product suitable for everyday use?
A: Yes, this product for daily use with its compact size and practical design.

Q: Is the product unisex?
A: Yes, the design of the product is suitable for both men and women.

Q: How do I care for the leather?
A: To maintain the quality and appearance of the leather, we recommend using a leather conditioner and avoiding exposure to extreme heat or moisture.

Q: Is there a warranty for the wallet?
A: Yes, we offer a one-year warranty for any manufacturing defects.

COD orders shipping within 3-5 business days.

Prepaid orders shipping within 2-3 days.

Shipping Policy for STURD:

1. Order Processing
- Orders are usually processed and shipped within 1 business day.

2. Shipping Rates
- COD orders shipping is paid. 
- Prepaid orders shipping is free!

3. Delivery Time
- Prepaid orders shipping within 2-3 days.
- COD orders shipping within 3-5 business days.

4. International Shipping
- We do ship internationally to certain countries. However, additional shipping fees and customs duties may apply.
- Customers are responsible for any import taxes, customs duties, or other fees imposed by their country's customs regulations.

6. Order Tracking
- Once your order is shipped, you'll receive a shipping confirmation email with a tracking number.
- You can easily track the status of your shipment online using the provided tracking number.

7. Shipping Address
- Please make sure the shipping address provided during checkout is accurate and complete.
- We aren't responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Delivery Issues
- If there are any delivery delays or issues, reach out to us at [phone/WhatsApp: 8586089803] or [email: sturdcraft@gmail.com] for help.
- We'll work with the carrier to sort out any delivery problems as best as we can.

9. Undeliverable Packages
- If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we'll get in touch with you to arrange for reshipment.
- There may be additional shipping fees for reshipment due to customer error.

10. Contact Information
- If you have any questions or concerns about our Shipping Policy, don't hesitate to contact us at:
- Phone/WhatsApp: 8586089803
- Email: sturdcraft@gmail.com
- Address: E514, St-23, Khajuri Khas, Delhi-110094

How to Maintain Your Leather Wallet - Care Tips & Tricks