Shipping Policy

Shipping Policy for STURD:

1. Order Processing
- Orders are usually processed and shipped within 1 business day.

2. Shipping Rates
- COD orders shipping is paid. 
- Prepaid orders shipping is free!

3. Delivery Time
- Prepaid orders shipping within 2-3 days.
- COD orders shipping within 3-5 business days.

4. International Shipping
- We do ship internationally to certain countries. However, additional shipping fees and customs duties may apply.
- Customers are responsible for any import taxes, customs duties, or other fees imposed by their country's customs regulations.

6. Order Tracking
- Once your order is shipped, you'll receive a shipping confirmation email with a tracking number.
- You can easily track the status of your shipment online using the provided tracking number.

7. Shipping Address
- Please make sure the shipping address provided during checkout is accurate and complete.
- We aren't responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Delivery Issues
- If there are any delivery delays or issues, reach out to us at [phone/WhatsApp: 8586089803] or [email: sturdcraft@gmail.com] for help.
- We'll work with the carrier to sort out any delivery problems as best as we can.

9. Undeliverable Packages
- If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we'll get in touch with you to arrange for reshipment.
- There may be additional shipping fees for reshipment due to customer error.

10. Contact Information
- If you have any questions or concerns about our Shipping Policy, don't hesitate to contact us at:
- Phone/WhatsApp: 8586089803
- Email: sturdcraft@gmail.com
- Address: E514, St-23, Khajuri Khas, Delhi-110094